- Shipping & Returns
Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs (as credit to your account) if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Return Policy on Juices
Due to laws and safety regulations, retuns for cosumable goods are non returnable or refundable, all sales are final! Vapor E-Cigarette LLC reserves the right to change its payment procedures at any time without prior notice to you.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
At Vapor E-Cigarette LLC we ship packages world wide. Keep in mind we are unaware of your local laws and you, the customer, assumes all shipping risk. Once the package leaves our hands there is nothing we can do from that point. All international mail is shipped via USPS or UPS. If you order any e-juice, your customs form will be labeled as e-juice. We will not stretch the truth or under declare values on any packages. Note: Customers are responsible for all customs and duty fees when importing products into their country.
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